What makes Hayward different?

A trusted partner delivering more than just cleaning

At Hayward Services, we believe that great cleaning is about more than maintaining a space, it’s about creating environments that are safe, welcoming, and consistently well-managed. With over 40 years of experience and now part of the Clece Group, we combine proven expertise with a forward-thinking approach to deliver a service that stands apart in the industry.

A Reputation Built Over 40 Years

We are fiercely protective of our reputation, earned through decades of reliable service and long-standing client relationships. Many of our clients have remained with us through multiple contract terms, a reflection of the trust we build and the standards we consistently deliver.

Quality, Consistency & Accountability

We don’t believe in one-size-fits-all cleaning. Our structured approach, regular quality checks, and proactive management ensure that standards are not only met but maintained over time. We focus on delivering consistent results you can depend on.

Partnership-Focused Approach

We see ourselves as an extension of your team. Through open communication, transparency, and responsiveness, we build strong, long-term partnerships with our clients—working collaboratively to solve challenges and continuously improve service delivery.

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Truly Tailored Solutions

No two environments are the same. Whether we are supporting schools, offices, public sector organisations, or specialist sites, we design our services around you. From flexible scheduling to sector-specific expertise, every contract is built to deliver exactly what you need.

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Sector Expertise You Can Rely On

We bring extensive experience across key sectors including education, commercial offices, and the public sector. This means we understand the unique challenges of each environment, from safeguarding in schools to compliance in public buildings and flexibility in busy workplaces.

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Commitment to Sustainability & Responsibility

We are committed to operating responsibly, reducing environmental impact, and supporting the communities we serve. From sustainable practices to efficient service delivery, we continually look for ways to improve how we work for a better future.

Driven by Continuous Improvement

As part of the Clece Group, we benefit from shared knowledge, innovation, and best practice. We are always looking for smarter, more efficient ways to deliver our services—bringing ongoing improvements and added value to our clients.

What Makes Us Different?

In addition to a stable contract management team, motivated to succeed and empowered to achieve, the following key elements make us different:

Scientific Approach

We believe that cleaning is a science and therefore take a reasoned and site specific approach to equipment and chemical selection. Bespoke cleaning methods are implemented for every client.

Integrated System

Hayward Services operates an ISO 9001 & ISO14001 accredited Integrated Management System (IMS). A rigorous daily, monthly and annual inspection regime is central to successful service delivery.

Support Services

We maintain a stable team of full time, trained and strategically located mobile operatives to provide specialist and cover cleaning support to our clients. This allows us to deliver contracted hours to our clients.

Our Core Values

Customer Focus

We tailor our services to meet client needs and exceed expectations.

Continuous Improvement

We innovate to improve efficiency and deliver better value.

Integrity & Trust

We act with honesty, transparency, and accountability.

Quality Without Compromise

We deliver consistently high standards in everything we do.

Reliability & Consistency

We provide dependable service you can trust every time.

Sustainability & Responsibility

We operate responsibly, reducing our environmental impact.

What our Clients Say…

Hayward came on board with the contract, no false promises. All the staff have been outstanding throughout Covid, and continue to be always adaptable, flexible and good value. Hayward have been a great partner over the last 4 years, and I would be very happy to recommend them as a contractor for your location.

Director of Estates & Facilities – Brooklands College

Hayward Services have held the Cleaning and General Services Contract at Brunel since September 2015. It is a pleasure working with Hayward Services and I would recommend them to anyone who is looking for a personal and professional service.

Site Services Manager – Brunel University of London

I am very happy with the cleaning service provided by Hayward Services across Danes Educational Trust schools. They are adaptive to our individual schools requirements and provide additional services where required. I am very happy to recommend Hayward Services as a cleaning contractor.

Chief Operating Officer – Danes Educational Trust

Hayward Services are by far the best contractor and have achieved the highest standards of all the contractors that have held the College contract. They are professional, flexible and have a strong management structure. I highly recommend them as a contractor to clean both Colleges and Schools due to their vast experience.

Senior Contract Support Officer – Hertfordshire Contract Management Services

Hayward Services have carried out our site cleaning since 2002 and we are very happy with the service they provide and to recommend them to any prospective client. We are delighted with every aspect of what they do for us, it would take something extreme for us to consider changing providers.

Director of Estates and IT – Reigate College

The fundamental success of the Non-Residential Contract cleaning services at RHUL, success being measured as delivering exceptional cleaning standards to students, staff and guests alike, has been underpinned by significant collaboration with our service provider, Hayward Services.

Campus Services Manager – Royal Holloway University

Hayward's support both onsite and offsite has been outstanding, their flexible approach and transparent accounting has allowed us to change our cleaning specification as required whilst still operating within pre-agreed budget parameters.

Contract and Project Manager – Southampton Solent University

Our relationship with Hayward is genuinely a partnership, which is vital given the complexity of our estate requirement. Communication from Directors down is always positive and timely.

Group Director of Finance – Sparsholt College

Wycombe High School are extremely lucky to have such a well-managed, organised, and personable cleaning company on board. From management to cleaning staff, Hayward’s shine!

Facilities Manager – Wycombe High School

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Speak to your local team to talk through your needs and options.